WHAT IS MS FLOW?
Ms Flow is a premium monthly subscription box service.
Each monthly luxury pamper package comes with all the essentials you need to get you through your period including your choice of tampons or towels, luxury artisan treats to satisfy those cravings, as well as luxury beauty products to lift your mood.
HOW MUCH DOES IT COST?
You can select the monthly package that suits you
Light Flow – £12.99 plus £2.95 p&p;
Regular Flow - £13.99 plus £2.95 p&p;
Heavy Flow - £14.99 Plus £2.95 p&p;
HOW CAN I GET IN TOUCH WITH YOU?
You can contact us with any questions or queries on firstname.lastname@example.org
DO I HAVE TO REORDER EVERY MONTH?
No, your monthly Subscription will be renewed automatically every month once you set up and register your account.
If you have signed up a 3-month subscription you will be automatically change for your 3-month subscription.
Remember you can switch to a monthly subscription at the end of your 3-month period if you wish to.
IS THERE A MINIMUM SUBSCRIPTION PERIOD?
No there is no minimum subscription period. You can cancel any time.
Please be sure to cancel 7 days prior to your next renewal.
WHAT CAN I EXPECT TO RECEIVE IN MY MS FLOW PARCEL?
Your monthly Ms Flow parcel will be jam packed with new exciting products.
Every month you will received your selected monthly essentials (i.e. Tampons, towels etc.) according to your personal preferences selected by yourself when registering.
Your Ms Flow parcel will also include a selection of new excited products carefully selected to help relieve your PMS symptoms and make you more comfortable – (i.e. specially selected teas & relaxation products)
You will also find a selection of beauty and artisan indulgence treats to make you smile.
CAN I GET MS FLOW AS A GIFT FOR SOMEONE ELSE?
You sure can, just make sure you enter the recipients address as the delivery address.
HOW MANY TAMPONS, SANITARY TOWELS & LINERS WILL I RECEIVE?
Your Light flow parcel will include: Essentials for up to 3 days
9 Tampons / Towels
6 Tampons & 3 Towels
Plus 3 panty Liners
Your Regular Flow parcel will include: Essentials for up to 4 days
15 Tampons or Towels
10 Tampons & 5 Towels
Plus 5 panty Liners
Your Heavy Flow parcel will include: Essentials for up to 7 days
21 Tampons or Towels
14 Tampons & 7 Towels
Plus 7 panty Liners
CAN I CHOOSE TAMPONS, TOWELS OR BOTH?
You can choose Tampons, Towel or a mix of both
WHAT BRANDS ARE AVAILABLE TO CHOOSE FROM?
You can select your brand preference from the brands below:
IS THE BOX DISCREET?
Yes, your Ms Flow parcel will be safely delivered in a plain no logo Mailing envelope so no one will be the wiser when you get your special delivery posted to the office.
WHEN WILL MY BOX BE DELIVERED?
CAN I CHANGE MY DELIVERY DATE?
Yes, of course just drop us an email on email@example.com
CAN I CHANGE MY DELIVERY ADDRESS?
Yes, of course just log in and update your details on your account
WHAT PAYMENT OPTIONS ARE AVAILABLE?
You can pay using all major Credit and debit cards
WHEN WILL I BE CHARGED?
Your account will be charged on the day of your purchase.
If you have selected a month to month option you will be charged monthly on the same date.
If you have selected a 3 month subscription then you will be charged every 3 months.
CAN I CANCEL MY SUBSCRIPTION?
You can cancel your subscription at any time. Drop us an email on firstname.lastname@example.org
Be sure to cancel 7 days prior to your next renewal.
CAN I PUT MY SUBSCRIPTION ON HOLD IF I AM ON HOLIDAY OR GET PREGNANT?
Yes, of course, just drop us an email on email@example.com and we'll arrange for your account to be put on hold for you.
I'VE FORGOTTEN MY ACCOUNT PASSWORD / LOGIN?
It happens to the best of us, just follow the forgotten password link when logging in.
I'M NOT RECEIVING YOUR EMAILS?
Don’t forget to check your junk folder, still not there drop us an email and we will look into it for you
HOW DO I USE MY PROMO / COUPON CODE?
You will be asked for your promo or discount code when checking out, don’t forget to make sure you’ve entered it before you check out.
CAN I TRACK MY PARCEL?
We will send you an email to let you know that your Ms Flow parcel has been shipped and should be with you in a few days.
HOW MUCH IS P&P;?
WILL MY MS FLOW PARCEL FIT THROUGH THE LETTERBOX?
Unfortunately, not, we’ve put too many goodies in it for it to fit through the letterbox. You can always have it delivered to a work address to make it more convenient
WE WOULD LIKE TO BE FEATURED IN MS FLOW?
Great, we can’t wait to hear from you, check out our
partnership opportunities page
Or drop us an email on firstname.lastname@example.org